Product Return and Exchange Policy
Product Return and Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your item, we offer a product return and exchange policy. Please take a moment to read through our policy below.
- Returns
If you would like to return your item, please contact us within 30 days of your purchase to request a return authorization. Your item must be in its original condition and packaging. We will provide you with instructions on how to send your item back to us.
- Refunds
Once we receive your returned item, we will inspect it to ensure that it is in its original condition. If it is, we will issue a refund to your original method of payment. Please note that shipping costs are non-refundable.
- Exchanges
If you would like to exchange your item for a different size or style, please contact us within 30 days of your purchase to request an exchange authorization. Your item must be in its original condition and packaging. We will provide you with instructions on how to send your item back to us and how to select a new item.
- Shipping
You will be responsible for shipping costs for returns and exchanges. We recommend that you use a trackable shipping method and purchase shipping insurance to ensure that your item is not lost or damaged during shipping.
- Defective Items
If your item is defective, please contact us within 30 days of your purchase to request a replacement or refund. We will provide you with instructions on how to send your item back to us.
By purchasing our jewelry and accessories, you agree to abide by our product return and exchange policy. If you have any questions or concerns about our policy, please do not hesitate to contact us.